Terms of service

Last updated: 18 September 2026

These Terms of Service apply to your use of stillculture.com and to purchases made from Still Culture.

By using our website or placing an order, you agree to these Terms of Service, subject to any mandatory rights you have under applicable law.

1. About Still Culture

Still Culture offers digital wallpaper collections for personal use.

You can contact us at:

Email: stillculture.studio@outlook.com

2. Digital products

All products currently sold by Still Culture are digital products.

No physical item will be shipped.

Each product page describes the relevant collection, including the number of designs, file formats, intended screen formats and compatibility information.

Customers are responsible for reviewing the product description before purchasing.

3. Orders

An order is placed when you successfully complete checkout.

After payment has been accepted, you will receive an order confirmation and access to your digital purchase through the delivery method provided with your order.

We may cancel or refund an order where reasonably necessary, for example in cases of:

duplicate processing;
suspected fraud;
technical errors;
obvious pricing errors;
payment problems.

This does not affect any mandatory consumer rights.

4. Prices and payment

Prices are shown on the website before checkout.

The final amount payable will be displayed during checkout, including any applicable taxes or charges.

Payments are processed through Shopify and/or the payment provider selected during checkout.

Still Culture does not store full payment-card details where payment information is handled directly by the relevant payment provider.

5. Digital delivery

Digital products are delivered electronically after successful payment.

Still Culture currently uses Pendora Digital Downloads to provide access to purchased files.

Customers should normally receive access shortly after checkout.

Delivery may occasionally be delayed because of:

payment verification;
technical problems;
temporary service interruptions;
incorrect customer information.

If you do not receive access to your files, contact:

stillculture.studio@outlook.com

6. Right of withdrawal and refunds

Digital purchases are subject to our Refund and Cancellation Policy and applicable consumer law.

For digital content, the statutory right of withdrawal may end once digital delivery begins where:

the customer has expressly agreed to immediate delivery;
the customer has acknowledged that beginning delivery may cause the right of withdrawal to be lost; and
the digital content has begun to be accessed or downloaded.

Where these legal requirements have been met, digital purchases are generally non-refundable after delivery has begun.

Nothing in these Terms removes any mandatory consumer rights that apply by law.

For complete information, please review our Refund and Cancellation Policy.

7. Compatibility

Our wallpaper collections are supplied in the formats described on the relevant product page.

Still Culture products are primarily designed for the screen types stated in the product description.

Because devices may differ in:

screen size;
aspect ratio;
resolution;
operating system;
display settings,

slight cropping, scaling or repositioning may sometimes be necessary.

Customers should review compatibility information before purchasing.

8. Personal-use licence

Purchasing a Still Culture digital product gives you a limited, non-exclusive, non-transferable licence to use the purchased files for your own personal use.

You may use the purchased wallpapers on your own compatible devices.

Unless Still Culture has given you written permission, you may not:

resell the files;
redistribute the files;
share the files with others as a substitute for purchasing;
upload the files to websites, marketplaces, file-sharing services or social platforms for others to download;
include the files in another digital or physical product for resale;
sublicense the files;
claim the artwork or files as your own;
commercially exploit the files.

The purchase of a digital product does not transfer ownership of intellectual-property rights.

9. Intellectual property

Unless otherwise stated, the Still Culture website and its content, including:

branding;
logos;
artwork;
product images;
digital files;
graphics;
text;
website design;

are owned by or licensed to Still Culture and are protected by applicable intellectual-property laws.

Nothing in these Terms grants you ownership of these materials.

10. Customer accounts

Where customer accounts are available, you are responsible for keeping your login details secure.

You are responsible for activity carried out through your account unless the activity resulted from circumstances for which you are not legally responsible.

If you believe your account has been accessed without permission, please contact us.

11. Problems with digital products

If a purchased digital product is:

defective;
incomplete;
inaccessible;
corrupted; or
materially different from its description,

please contact us at:

stillculture.studio@outlook.com

We will investigate the issue and, where appropriate, may provide:

restored download access;
replacement files;
missing files;
corrected files;
another remedy required under applicable law.

Nothing in these Terms excludes mandatory rights relating to defective digital content.

12. Website availability

We aim to keep stillculture.com and our digital delivery systems available and functioning correctly.

However, temporary interruptions may occur because of maintenance, technical errors, third-party service outages or circumstances outside our reasonable control.

Where an interruption affects a purchase, we will take reasonable steps to resolve the issue.

13. Prohibited use

You may not use Still Culture or its website:

for unlawful purposes;
to infringe intellectual-property rights;
to distribute malicious software;
to attempt unauthorised access to systems or accounts;
to interfere with the operation or security of the website;
to copy, scrape or reproduce content unlawfully;
to misuse our digital products or services.

We may restrict access where reasonably necessary to protect the website, customers or our legal rights.

14. Third-party services

Still Culture uses third-party services to operate the store, including Shopify, payment providers and Pendora Digital Downloads.

Some features of the website may therefore also be subject to the terms and privacy practices of those providers.

We are not responsible for third-party services to the extent that responsibility cannot reasonably or legally be attributed to Still Culture.

15. Marketing communications

If you subscribe to Still Culture marketing communications, we may send you emails about:

new collections;
offers;
product updates;
Still Culture news.

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Transactional messages relating to an order, account or customer-service request may still be sent where necessary.

16. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so is prohibited by law.

To the extent permitted by applicable law, Still Culture is not responsible for losses caused solely by:

failure to review clearly displayed compatibility information;
unsupported devices or software;
customer device settings;
misuse of purchased files;
circumstances outside our reasonable control.

Mandatory consumer rights remain unaffected.

17. Privacy

Personal data is processed in accordance with our Privacy Policy.

By using our website, you acknowledge that personal data may be processed as described in that policy.

18. Changes to these Terms

We may update these Terms when our:

products;
services;
website;
business practices; or
legal obligations

change.

The version published on this website at the time of your purchase will apply to that purchase, subject to applicable law.

19. Governing law

These Terms are governed by applicable Dutch law.

If you are a consumer living in another country, you may also benefit from mandatory consumer-protection laws that apply in your country of residence.

Nothing in these Terms removes rights that cannot legally be excluded.