Shipping policy

Last updated: 18 September 2026

Still Culture sells digital products only.

No physical products are shipped and no physical delivery will take place.

1. Digital delivery

After successful payment, your purchased digital wallpaper files are delivered electronically.

Still Culture currently uses Pendora Digital Downloads to provide access to purchased files.

Customers should normally receive access to their digital purchase shortly after checkout.

2. No shipping fees

Because all Still Culture products are digital:

no physical shipping is required;
no shipping address is used for product delivery;
no shipping fees apply to our digital products.

A billing address may still be requested during checkout for payment, tax, fraud-prevention or legal purposes.

3. How you receive your files

After completing your purchase, access to your files will be provided through the digital delivery method connected to your order.

Depending on the checkout and delivery process, this may include:

a download link;
an order confirmation;
an email containing access to your purchased files.

Please make sure that the email address entered during checkout is correct.

4. Delivery time

Digital products are normally made available shortly after successful payment.

In some cases, delivery may be delayed because of:

payment verification;
technical issues;
temporary service interruptions;
an incorrect email address;
problems with the digital delivery service.

5. If you cannot access your download

If you do not receive or cannot access your files, please:

check the email address used during checkout;
check your spam or junk folder;
review your order confirmation;
check whether a download link was provided with your order.

If the issue continues, contact:

Still Culture
Email: stillculture.studio@outlook.com

Please include your order number and a short description of the issue.

6. File formats and compatibility

Each product page states the formats and intended devices for the relevant wallpaper collection.

Customers should review this information before purchasing.

Because screen sizes, aspect ratios and device settings can differ, slight cropping, scaling or repositioning may sometimes be necessary.

7. Incorrect or missing files

If your order contains:

missing files;
corrupted files;
incorrect files;
inaccessible files;

please contact us so that we can investigate and provide the correct files or restore access where appropriate.

8. International availability

Still Culture digital products can be purchased from supported countries and regions where checkout and payment are available.

Because the products are delivered digitally, physical shipping restrictions do not apply.

Payment availability, taxes or other checkout requirements may vary depending on the customer's location.

9. Contact

For questions about digital delivery, contact: